Help/FAQs

General Contacts/Connections Groups/Discussions Library / Resources

General | Top

Q: What is my username/password?

A: You will use the same username and password that you use to log in to the Bar's Member Area. If you have forgotten your login credentials or need assistance with your login information, click here.

Q: How do I update my contact information?

A: Visit the Bar's Member Area to change your contact information. Changes should be reflected on this website in 30 minutes.

Q: How do I control what information is visible in My Profile?

A: Please navigate to your profile page, then select the "My Account" tab and choose "Privacy Settings" from the drop-down menu. This will let you control what information is visible to whom. After you’ve made changes, click the “Save Changes” button at the bottom of the page.


Contacts / Connections | Top

Q: How do I find other members?

A: Only a member can view a section or committee roster. After login, visit your section website and click Section Roster.

Q: How do I add contacts to my contact list?

A: There are several ways to add contacts. When viewing a roster, you will see an “Add as contact” button to the right of each person in your search results. Just click this button to send a contact request. If you click through and view an individual’s profile, you can click the contact request link beside his or her profile picture.

Q: Why should I add contacts to my contact list?

A: Creating this virtual address book makes it easy to send your contacts messages through the site to stay in touch, ask questions, or even build a referral network. Additionally, when you view another member’s profile, you’ll be able to see any contacts you have in common. You can also choose to let your contacts view certain demographics in your profile that others can't.


Communities / Discussions | Top

Q: What are groups?

A: Sections and committees are referred to as groups, and allow you to participate in discussions and share resources with other members.

Q: What groups do I already belong to?

A: From the main SBM Connect page, hover on "Groups" and select "My Groups" green navigation bar. You'll see a list of the sections you're currently a part of.

Q: How do I join/subscribe to a group and the affiliated discussion group?

A:  Visit the State Bar's website to join a section: online or by mail/fax form.

Q: How can I control the frequency and format of e-mails I receive?

A: Navigate to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu.  On that page, there are subscription options: Real Time, Daily Digest, No E-mail.  

For each discussion, you have the following delivery options:
  • Real time: sends an e-mail every time a new message is posted.
  • Daily digest: sends one e-mail to you each day, consolidating all of the posts from the previous day.
  • No E-mail: allows you to be part of the group without having e-mails sent to you. You can still post and read others’ messages by logging into the group's site.

Q: How do unsubscribe from a discussion?

A:  Go to your profile and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Here, you will see a list of available communities and those to which you’ve subscribed.

Q: How do I respond to others’ posts?

A: To respond to a discussion post, simply navigate to the discussion post and click “Reply to Discussion” to send your message to the entire group. To send a message to the only author of the post, please select “Reply to Sender” (located in the "Reply to Discussion" drop-down). We recommend replying to the sender for simple comments like “me too” that add little value to the overall discussion; and replying to the entire group when you are sharing knowledge, experience, or resources that others could benefit from.

Q: How do I start a new discussion thread?

A: Go to “Participate" > “Post a message.” Or, from an e-mail (HTML version) for a particular discussion forum, you can use the “Post Message” link located at the top of the discussion e-mail.

Q: I’m having trouble viewing the HTML e-mail messages. How do I fix this?

A: If images are not appearing, it is likely that your e-mail client is set to suppress images. This should be something you can change in your security or viewing options. If you would rather receive text-based e-mail, go to your profile page and click on the "My Account" tab. Choose "Community Notifications" from the drop-down menu. Select the “Plain Text” format option for each of the discussions you are subscribed to.

Q: Can I search for posts across all my groups?

A: Yes, please enter a keyword in the search bar located in the main navigation. To refine your search results, please select "Show Advanced Search."

Q: How do I see a listing of all of the posts to a specific group?

A: Locate the group you are interested in viewing from the appropriate Sections or Committees page. Click through to the group's "Discussions" tab. If you see a post you’re interested in, click the subject line which will take you to the entire thread. “Show Original Message” at the bottom of all of the posts in a thread will display the original message that started that discussion.

Libraries | Top

Q: How do I find resources that may have been uploaded by other members?

A: If you know which library the resource might be located in, find the group in the Sections or Committees page. Click through to the groups "Library" tab . If you do not know where the resource might be, enter search terms in the main search box the same way you might enter search terms into Google or another search engine.

Q: Can I search for specific file types?

A: Yes. Enter your desired keyword in the main search box. From the search results page, click "Show Advanced Search."  Then click on “Search for Specific File Types.” This gives you the option to specify file type: Document, Image, Spreadsheet, etc.

Q: How do the libraries get populated?

A: The libraries are populated in two ways:
1.  When you include an attachment in a discussion post, the system automatically places it in the affiliated library.
2.  You can also upload documents directly to a library by using the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" button on any group's library page. Library resources are not required to be associated with a discussion thread.

Q: How do I upload a file?

A: Select the “Share a File” link found under “Participate” in the main navigation or "Create New Library Entry" on any group's landing page. Please note that uploading a document is accomplished by completing a few steps, and each step must be completed before you can move on to the next:
  • Choose a title for your document, and include a description (optional). Select the library to which you’d like to upload it, and select a folder to which you’d like to upload it (optional).  Then, choose an Entry Type (most will be Standard Files, but be cognizant of any copyright licensed material). Once you have completed these steps, please click “Next.”
  • Upload your file.
  • Select “Next” if you want to further describe your files and/or add tags to your file.  Otherwise, please click “Finish” to post your library entry

Q: What kind of files can I upload?

A: The system supports dozens of file types including hyperlinks, standard files (Word, Excel, PowerPoint), webinars, images, and YouTube videos.

Q: What are the “tags” for?

A: Tags are great way to organize and categorize content on your site. Tags can be applied to blogs, library entries, events, and glossary terms. Tagged items are prioritized in the search results.