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May 2,Thursday
9:00 a.m. - 1:00 p.m.
Treena Reilkoff, CCM, BA, BSW, QMed, WFA, PHSA
"Trauma Informed Conflict Resolution"
Trauma is part of the world we live in and impacts our personal and professional roles as well as our clients within the ADR profession. Becoming Trauma Informed and possessing a skillset to mitigate or manage a trauma response is a universal precaution when working within Family Mediation and Arbitration.
As a professional, becoming trauma informed describes a way of interacting with people in a professional capacity that recognizes they may have been impacted by trauma, it may or will influence their level of participation and as professionals we practice “Doing No Harm”.
You will be provided with an overview of what a trauma informed framework is, what the five trauma responses are, how they present within the ADR continuum of practice and a few basic tools to manage a trauma response of a client or within yourself.
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